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David Jones
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Kaiser Permanente




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Amanda Schaner
Marketing Coordinator
Home Science Tools




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Co-Founder and Chief Response Officer
Response Capture, Inc

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Discover What Really Works in Optimization

MarketingExperiments is a research laboratory with a simple (but not easy) seven-word mission statement: To discover what really works in optimization. We focus all of our experimentation on optimizing marketing communications. To that end we test every conceivable approach and we publish the results (at no charge) in the MarketingExperiments Journal (subscribe).

There are three ways to use this site:

  1. Self-Guided Learning: Access, for free, more than $10 million in primary marketing research and experiments via our web clinics, MarketingExperiments Journal and research directory.
  2. Formal Training: Learn how to increase your marketing ROI through live events & workshops, online certification courses and live company training.
  3. Research Partnership: Apply for a research partnership and let the MarketingExperiments team help drive conversions and ROI for your subscription, lead-generation, ecommerce, email and other online marketing efforts.

Blog

Landing Page Wireframe: Why focusing on ‘one variable at a time’ doesn’t work
May 18th, 2012
Landing Page Wireframe: Why focusing on ‘one variable at a time’ doesn’t work
Testing one variable at a time isn't always the best approach to getting results. While the goal of a test is to get a learning, there is one way to get a learning and change more than one variable on your landing page at a time.
 
Email Marketing: Tips from your peers about writing subject lines
May 16th, 2012
Email Marketing: Tips from your peers about writing subject lines
How can marketers and copywriters create subject lines that improve clickthrough rate? Your peers have shared some insights on what they have learned about writing effective subject lines.
 
Elements of effective subject lines
May 14th, 2012
Elements of effective subject lines
To earn an open, the subject line of your email must earn a "yes" from the reader. Watch as Dr. Flint McGlaughlin, Managing Director and CEO, MECLABS, discusses some elements that determine how effective a subject line is in this video clip of a recent Web clinic planning meeting.

See How Our Web Clinics Are Produced

Recent Research (presented on a Live Web Clinic)

MarketingExperiments Web Clinic 2012-05-03
Quick Win Clinic (Part I): The 5 easiest changes to make to your landing pages right now
There are essentially two ways to increase your website’s performance:
  1. Endlessly drive more traffic to your landing pages with media buys, direct mail sends and time-consuming social media
  2. Improve the conversion rate of the traffic you're already getting
Since many marketers struggle with getting budget for driving traffic, this clinic will help you increase your website performance with five easy changes you can make to your landing pages for a quick win.

MarketingExperiments Web Clinic 2012-04-06
What Your Customers Want – How to predict customer behavior for maximum ROI
Imagine that you could predict how your customers will react to your next marketing campaign. What if you could do that for every piece of marketing your company develops?
The results would be staggering.
In this Web clinic replay, Dr. Flint McGlaughlin taught our live attendees how to get the maximum amount of customer insight from their A/B split tests.

MarketingExperiments Web Clinic 2012-03-22
Hidden Friction: The 6 silent killers of conversion
Friction in a Web conversion process generally seems easy to point out if you’re an experienced marketer.

There are always:

  • The number of form fields
  • The number of steps in a process
  • The length of the page itself
But there are several other elements of friction that are significantly more difficult to detect and pose a serious threat to your conversion rate

MarketingExperiments Web Clinic 2012-02-27
Minor Changes, Major Lifts: How headline and call-to-action optimization increased conversion 45%
One of the best ways to get around IT and budget challenges is to optimize small and relatively simple areas of your website. In this Web clinic replay, Dr. Flint McGlaughlin answered the essential question every marketer asks at some point in their career:

How can I get the greatest amount of return on the least amount of optimization investment?

MarketingExperiments Web Clinic 2012-02-06
Online Advertising Forensics: We investigate how and why a text-based PPC ad produced 47% more conversions
According to MarketingSherpa's 2012 Search Marketing Benchmark Report - PPC Edition, 56% of marketers claim achieving or increasing measurable ROI is their most frustrating challenge when it comes to paid search. In this Web clinic replay, you will learn how to get more ROI out of your PPC campaigns.

MarketingExperiments Web Clinic 2012-01-18
Rapidly Maximizing Conversion: How one company quickly achieved a 58.1% lift with a radical redesign
There are many guides to A/B split testing on the Internet. And most are adamant about making sure you test one thing at a time. If you don't, they warn you’ll never learn anything about what works and doesn't work on your pages.

MarketingExperiments Web Clinic 2011-12-15
How to Increase Conversion in 2012: The last 20,000 hours of marketing research distilled into 60 minutes
This Web clinic replay takes the past year in online marketing research and condenses it into four tactics you can take away and apply to your marketing in 2012.

MarketingExperiments Web Clinic 2011-11-09
Email Messaging: How overcoming 3 common errors increased clickthrough 104%
Most email messages, even semi-important ones without sales pitches, get deleted without even being read every day. What happens when your ideal prospect receives yours? Do they even stop to notice? Or do they file it away in the special destination reserved for every hype-laden, sales-driven message they receive — the crowded "Trash" folder?

MarketingExperiments Web Clinic 2011-10-20
SEO Landing Pages: How we achieved 548% more conversions without damaging organic rankings
Landing page optimization and search engine optimization are two completely different entities. While optimizing to convince a human to take an action – such as buy, or fill out a lead form – can clearly increase your conversions, what effect will it have on those computerized spiders that visit your site and determine your SERP ranking?

MarketingExperiments Web Clinic 2011-09-14
Bad Data: The 3 validity threats that make your tests look conclusive (when they are deeply flawed)
If you’ve tuned into past MarketingExperiments Web clinics, you’ve seen some pretty impressive gains:
  • 141% increase in conversion
  • 12% more revenue across an entire ecommerce website
  • $4.9 million in additional sales pipeline growth (in only eight months)
And we’ve shared transferable principles to help you achieve similar gains yourself. But for this Web clinic, the MarketingExperiments team took a different approach and showed you not just what we did to get these types of results, but gave you an inside look at how we did it.

MarketingExperiments Web Clinic 2011-08-31
Banner Ad Design: The 3 key banner objectives that drove a 285% lift
When executed correctly, banner ads can be a powerful way to drive traffic to your offers. Unfortunately, many marketers don't have the time and resources to devote to “correctly executing” banner ad campaigns. What they need is a formula for designing banner ads that produce results. In a recent test, our researchers found that by designing a banner ad to accomplish three key objectives, they were able to drive a 285% increase in conversion on the landing page.

MarketingExperiments Web Clinic 2011-08-03
Negative Lifts: How a 24% loss produced a 141% increase in conversion
Testing and optimization can lead to impressive, triple-digit gains and far higher conversion rates for all the traffic you're spending time and money driving to your website. However, testing anything on your website can be a bit frightening to the average marketer. For instance, what happens when you don’t get a lift? Well, that's exactly what happened with a recent test we did for one of our research partners...

MarketingExperiments Web Clinic 2011-06-15
Headline Optimization: How testing 10 headlines revealed a 3-letter word that improved conversion more than major changes
One of the easiest elements to change on a page is the headline. It’s also one of the most important parts of the page to optimize if you’re trying to get a lift in your conversion rate. However, when tasked with writing an engaging headline for a marketing piece, many marketers get it wrong. In this Web clinic, Dr. Flint McGlaughlin speaks to this problem and shows how 6 real-world headlines (submitted by our viewers) could be changed for to increase customer response.

MarketingExperiments Web Clinic 2011-05-08
Optimization Researched: Latest findings about effective LPO operational practices based on data from 2,673 marketers
It’s one thing to talk about landing page optimization and another thing entirely to execute. That’s one of the key findings in Boris Grinkot’s new Landing Page Optimization Benchmark Report. Drawing from his report, Boris and Daniel Burstein (Director of Editorial Content) walk marketers through the process of making the business case for optimization.

MarketingExperiments Web Clinic 2011-03-30
Shopping Carts Optimized: How a few tweaks led to 12% more revenue across an entire ecommerce Website
So you’ve just increased the effectiveness of your online lead capture by XX% using optimization strategies you've recently learned… Now what? How do you ensure that this gain is not lost in the sales pipeline? How do you keep the online marketing efforts you invested in to get the lead from being squandered? Many marketers end their optimization efforts on the Web page, not realizing the significant revenue lost by not taking simple steps to optimize a lead before passing it off to Sales.

Free Internet Marketing ReportOptimizing Your Ecommerce Site
New research and test strategies (and a 56% revenue boost)

Here's a question most marketers are grappling with today: Which marketing strategies are getting the buzz – and which ones are getting the real gains?

To find the answers, we teamed with up MarketingSherpa's Research Director, Stefan Tornquist, for our May 27 web clinic on optimizing ecommerce sites.

Using a mix of new research and case studies, we identified tactics, channels, and test strategies that are increasing conversion rates and revenue now for a variety of companies. We also explored how you can tap into elusive sources of ROI by going the extra step with your metrics and analysis.

Read This Report ...

Free Internet Marketing ReportAffiliate Marketing
Tests and tactics that increased clicks and leads by 165%

How can affiliate marketing help you generate more traffic, leads and sales? What steps should merchants, affiliates and networks take to increase their ROI?

Inspired by takeaways from Affiliate Summit and past MarketingExperiments affiliate clinics, we looked at ways that all involved can avoid or overcome common pitfalls and build more successful programs.

During the August 26 clinic, Director of Channels Aaron Rosenthal and Senior Analyst Robert Reynard explored:

  • Research on what is and isn't working today
  • Tests and experiments with gains of up to 165%
  • Do's and don'ts for merchants, networks and affiliates
Read This Report ...

Free Internet Marketing ReportEmail Optimization
How to improve ROI from capture to conversion

How aggressive are your email marketing goals for the year ahead?

Are you optimistic about growing your lists and response rates, or hedging your bets due to the economic downturn?

As marketers face increasing pressure to improve ROI, email presents a quandary: It’s still a low-cost, high-return channel, but with social media, spam filtering, and other factors taking a bite, its growth potential is in question.

Read This Report ...

Free Internet Marketing ReportOptimizing Offer Pages
Steps that increased conversion 148%

One of the greatest challenges to developing your offer pages is proving to jaded prospects that the rewards outweigh the risks.

But you can tip the balance in your favor.

The key is creating offer pages that minimize Friction and Anxiety and emphasize Value Proposition and Incentive.

Read This Report ...

Free Internet Marketing ReportMarketing Blueprint 2009
Are you ready to break the rules?

It's easy to fall into a rut with optimization and testing.

Over time, as you discover which tactics and best practices get results, and then apply them to other channels or pages ad infinitum, you can get lulled into a false sense of security.

There's a time to apply best practices and follow the rules. But there's also a time to break with them, take calculated risks, and expand your learning in pursuit of even greater gains.

Read This Report ...

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