admin

About

June 22nd, 2016

About MarketingExperiments Blog

MarketingExperiments was the first internet based research lab to conduct experiments in optimizing marketing and sales processes. Now part of the MECLABS Institute, our research team has developed the world’s largest collection of optimization-related experiments and case studies, which is disseminated (free) via the MarketingExperiments Journal and www.marketingexperiments.com. The MarketingExperiments Blog complements our research with additional news, insights, analysis and interviews from our team. It also provides another venue to exchange ideas with our community of marketing, optimization and sales professionals. We invite you to comment on and share blog posts, as well as the blog itself, and play an active role in our shared mission to “discover what really works” in optimization. If you are interested in contributing to the MarketingExperiments blog, consider joining our team. Please review career opportunities here.

The MarketingExperiments Bloggers

Daniel Burstein, Director of Editorial Content, MECLABS Institute Daniel oversees all editorial content coming from the MarketingExperiments and MarketingSherpa brands while helping to shape the editorial direction for MECLABS – working with our team of reporters to dig for actionable information while serving as an advocate for the audience. Daniel is also a frequent speaker and moderator at live events and on webinars. Previously, he was the main writer powering MarketingExperiments publishing engine – from Web clinics to Research Journals to the blog. Prior to joining the team, Daniel was Vice President of MindPulse Communications – a boutique communications consultancy specializing in IT clients such as IBM, VMware, and BEA Systems. Daniel has more than 15 years of experience in copywriting, editing, internal communications, sales enablement and field marketing communications. Blog Posts | LinkedInLinkedIn | Twitter
Gaby Paez, Senior Business Intelligence Manager, MECLABS Institute Gaby’s passion is to bring new perspectives to testing by analyzing customer behavior. Currently, Gaby is part of the business intelligence team leading competitive and industry research projects. Gaby joined MarketingExperiments as Research Analyst in October 2006. Since then, she has led research projects with partners ranging from Encyclopedia Britannica and The New York Times to ActualMe and Bottega Verde. Before joining MarketingExperiments, Gaby worked on new media opportunities for The PGA TOUR, coordinated customer loyalty program research for Lands’ End, and managed Internet projects for British American Tobacco in Venezuela. She holds a B.S. in systems engineering from Universidad Metropolitana in Venezuela, and an MBA in marketing from Vanderbilt University. Blog Posts | LinkedIn
Scott Howard Scott Howard, Executive Director of Operations, MECLABS Institute Scott is the man that keeps the trains running on time for all research projects in the laboratory. Before joining MarketingExperiments in May 2008, Scott was the vice president and head of pre-settlement operations for Macquarie Bank and has held operational leadership roles for other financial industry firms such as Countrywide Home Loans, PHH Mortgage, and Merrill Lynch. Scott holds a degree from the highly ranked Department of Economics at Indiana University in Bloomington. In his free time, he uses his operational expertise to teach 11-year-olds the mechanics of the 6-4-3 double play. Blog Posts | LinkedIn | Twitter
Bob Kemper Bob Kemper, Senior Director, Research and Development, MECLABS Institute As director of sciences for MarketingExperiments’ parent company, the MECLABS Group, Bob manages enterprise experimentation and discovery processes for the corporation and for the individual operating companies, including MarketingSherpa. He serves on the Curriculum and Alumni boards for the Executive MBA program of the Davis College of Business at Jacksonville University, and on the board of the Jacksonville chapter of the National Association of Business Economists (NABE). Over the last 25 years, Bob has practiced and managed engineering and business operations in companies ranging in size from 12 to 55,000 employees, and served as Manager of Technology Planning & Asset Management, Director of Finance, and Chief of Operations. Among his personal interests, he lists tennis, gymnastics and applied statistics. Blog Posts
Adam Lapp Adam Lapp, Director of Services Operations, MECLABS Institute Adam joined MarketingExperiments as a Research Analyst in September 2006. Prior to that, he attended the Masters program at the University of North Florida in the department of literature. While at MarketingExperiments, Adam has filled several roles such as research project manager, writer and paid search manager. Adam specializes in website optimization, usability, SEO, Google Analytics, Google Website Optimizer and social media. Blog Posts | LinkedIn
Austin McCraw, Senior Director, Editorial Content, MECLABS Institute From Web clinics to certification courses, Austin works behind the scenes to bring our research analysts’ discoveries to our audience in clear and creative ways. Before joining MarketingExperiments, Austin was the Promotions Director for a PBS affiliate in Gainesville where he was in charge of publicizing local and national programming. A graduate of the University of Florida’s College of Journalism and Communications, Austin specializes in new media and video production by day and producing family memories with his wife and two children by night. Blog Posts | LinkedIn | Twitter
Paul Cheney, Senior Partnership Content Manager, MECLABS Institute Paul helps turn raw research into easy-to-understand content for MarketingExperiments readers. He earned his B.A. in English literature from Covenant College. Before joining the MarketingExperiments team, Paul wrote grant proposals and fundraising letters for a mid-size nonprofit in New Jersey. He has also worked as a freelance Internet marketing consultant and copywriter for small businesses. In his spare time, Paul enjoys reading, writing poems and dating his wife, Callie. Blog Posts | LinkedInLinkedIn | Twitter
Selena Blue, Senior Manager, Digital Audience Engagement, MECLABS Institute Selena writes and edits content and publications across the MECLABS family of brands including MarketingExperiments and MarketingSherpa. Prior to her current position, she started at MECLABS as copy editor, and later served as reporter, editorial content manager and partnership content manager. Selena holds a B.S. in communications and an M.S. in integrated marketing and management communications, both from Florida State University. Blog Posts | LinkedInLinkedIn | Twitter
Courtney Eckerle, Senior Manager of Editorial Content, MECLABS Institute With a focus on inbound and email marketing, Courtney’s goal is to produce clear, interesting and actionable external content for MarketingExperiments readers. She earned her B.A. in English literature, mass communications and film studies from Saint Mary’s College in Notre Dame, Ind. She has worked as a writer and sports photographer for The University of Notre Dame Observer, and was a collegiate correspondent for USA Today College prior to joining MECLABS. In her spare time, Courtney enjoys kayaking, travel, reading and photography.Blog Posts | LinkedInLinkedIn | Twitter
Erin Fagin, Senior Marketing Manager, MECLABS Institute Erin works daily to help Research Partners with testing and optimization strategies. Prior to joining MECLABS, Erin worked in a research internship in Florida’s tourism industry. Erin holds her B.S. in advertising and management from Florida State University. When Erin’s not working, she loves to read, travel and play sports. Blog Posts | LinkedInLinkedIn
Rebecca Strally, Senior Optimization Manager, MECLABS Institute Rebecca helps plan tests and design experiments for Research Partners. Rebecca holds a B.A. in history from Mercer University, where she worked and volunteered at several museums. She is currently working on an MBA at the University of North Florida part time. In her free time, Rebecca enjoys reading comics and cheering at roller derby bouts. Blog Posts | LinkedInLinkedIn
Gina Greco, Senior Research Manager, MECLABS Institute As a research manager, Gina works with her Partners in a multitude of different areas including landing pages, banner ads, email templates and shopping cart experiences to help optimize and test for increased results. She began her career with MECLABS in 2011 and has helped multiple Partners with test strategies and optimization efforts. Before MECLABS, Gina worked as a manager for Citibank and graduated with a degree from the University of North Florida, where she majored in marketing. In her spare time she enjoys walking her dog, Cannoli, on the beach and spending time with friends and family. Blog Posts | LinkedInLinkedIn
Michael Powers, Senior Research Manager, MECLABS Institute Michael works daily to help Research Partners with testing and optimization strategies. Michael holds his B.S. in marketing and international business from the University of Tennessee in Knoxville. When Michael is not working, he loves to golf, read, travel and spend time with family and friends. Blog Posts | LinkedInLinkedIn
Jesse Gomes, Research Manager, MECLABS Institute Jesse works directly with our Research Partners in developing and continually improving a robust testing strategy that serves each Partner’s specific needs. Before MECLABS, Jesse attended the University of North Florida, where he achieved his B.S. in advertising communications while minoring in business administration. Jesse originally hails from Massachusetts and is an avid fan of The New England Patriots. In his spare time, Jesse enjoys reading science fiction, working out and playing sports. Blog Posts | LinkedInLinkedIn
Derrick Jackson, Senior Data Sciences Manager, MECLABS Institute Derrick assists the MECLABS research team and Research Partners by providing in-depth analysis of difficult concepts if the field of data interpretation. He achieves this by utilizing his passion for mathematics and background in teaching. While at Georgia Southern University pursuing his M.S. in applied mathematics, he was a teaching assistant for several classes including college algebra, calculus I and calculus II. Aside from getting his hands dirty crunching numbers, Derrick enjoys camping/hiking, watching college football, traveling and fishing. Blog Posts
Jesse Kraker, Senior Research Manager, MECLABS Institute As a member of the MECLABS services team, Jesse works directly with MECLABS’ Research Partners to analyze and optimize their marketing efforts. Before MECLABS, Jesse worked in the printing industry as a project manager and marketing specialist. Jesse holds a B.S. in graphic media publishing from Rochester Institute of Technology, and is currently working towards his MBA at the University of North Florida. In his spare time, Jesse enjoys staying active and spending his time outside in the Florida sunshine as much as possible. Blog Posts | LinkedInLinkedIn
Mike Xiao, Research Manager, MECLABS Institute Mike works daily with Research Partners in the development and implementation of optimization testing strategies across a variety of online marketing channels. He attended the University of Florida, where he earned his B.S. in finance and minored in anthropology. Before MECLABS, he worked on the customer service staff at Publix, where working was only sometimes a pleasure. In his spare time, Mike enjoys film, reading and racquetball. Blog Posts | LinkedInLinkedIn
Hannah Martin, Research Manager, MECLABS Institute Hannah’s role at MECLABS involves working with Research Partners and creating and optimizing test strategies, analyzing results and assisting in day-to-day responsibilities. Before joining the team, she worked as a Project Coordinator at Kessler Creative, a company specializing in print marketing and direct mail services. Hannah earned her B.S. in communications with a concentration in public relations and minored in psychology at the University of North Florida. In her free time, Hannah enjoys cooking, baking, crafting and watching football.
Blog Posts | LinkedInLinkedIn
Ken Bowen, Managing Editor, MarketingExperiments As Managing Editor of MarketingExperiments, Ken’s goal is to transform raw test data into clear, accurate, actionable content for our readers. Prior to joining MECLABS, Ken worked in civil engineering, interfacing with clients such as NASA, the Florida Department of Transportation, the Jacksonville Transportation Authority and UF Shands Medical Center. Ken has a degree in Economics and recently released a book, Big League City! 100 Years of Football in Jacksonville, with a foreword by Jacksonville Jaguars’ owner Shad Khan. In his limited spare time, Ken enjoys Jacksonville Jaguars’ football, Chicago Cubs baseball, TV, and general pop-culture. Though Ken is a proud Seminole, his true loyalty lies with the Clemson Tigers. In particular, Ken idolizes Dabo Swinney, the greatest coach in college football history.
Blog Posts
Shaniah McGlaughlin, Junior Content Writer, MECLABS Institute Shaniah oversees an executive content management system, reviewing and editing over 400+ pieces of content annually, while creating and publishing monthly newsletters and designing templates and content-focused tests to achieve the highest readership for the site. Additionally, she assists in the creation of support content for executives (i.e. presentations, reports, summaries). In her free time, she enjoys music composition, sports and spending time with family and friends.
Blog Posts | LinkedInLinkedIn
Greg Hamilton Gregory Hamilton, Senior Academic Curriculum Manager, MECLABS Institute As a member of the content team at MECLABS, Gregory develops academic curriculum and content for our corporate training certifications. His goal is to bridge the gap between the theoretical rigor commonly found in graduate education and the practical application found within the business world. As a part of this effort Gregory works with several of the world’s foremost experts in value proposition to produce peer-reviewed academic research in the form of papers and articles. Additionally, Gregory can frequently be found facilitating certification courses and workshops with our Research Partners on the topics of value proposition, landing page optimization, online testing methodologies, email marketing and lead generation. Gregory earned his Master in Business Administration degree (MBA) at Lindenwood University and loves exploring the intersection of marketing, psychology and philosophy.
Blog Posts | LinkedInLinkedIn
Scott Snodgrass, Optimization Manager, MECLABS Institute Scott leads the strategic development of testing and optimization initiatives designed to increase conversions while discovering key customer insights. Scott holds a B.S. in Business Administration-Marketing from the University of Central Florida, where he worked at ESPN Radio before joining MECLABS. In his free time, Scott likes to play kickball, watch football and write music.
Blog Posts

Several other MarketingExperiments team members, present and retired, also contribute to this blog, including: Zuzia Soldenhoff-Thorpe, Dr. Chuck Coker, Kaci Bower, Adam T. Sutton, David Meerman Scott, Joelle Parra, Heather Andruk, Hunter Boyle, Greg Burningham, Adam Davis, Peg Davis, Jimmy Ellis, Anna Jacobson, Andy Mott, Aaron Rosenthal, Arturo Silva, Corey Trent, Nick Usborne, Dustin Eichholt, Brad Bortone, Eric Coffman, Warren Staley, Allison Banko, John Nye, Erin Hogg, Taylor Kennedy, Nathan Thompson, David Kirkpatrick, Alex Abell, John Tackett, Michael Rendon, Sam Caruso, Carmen Weeks, Matthew Hertzman, Taylor Lightfoot, Eddie Lutz, Daniel Beulah, Lauren Pitchford, Kayla Cobb, Anuj Shrestha, Dave Green, Josh Wilson, Jessica Lorenz, Shelby Dorsey, Ben Huppertz, Kylie Hyer, Joey Taravella, Jon Powell, Spencer Whiting, Diana Sindicich, Andrea Johnson, Benjamin Filip, Maria Hendricks, Emily Munns, Lindsay Johannesen, Amy Tulley, Martha Faulk, Liva LaMontagne, John Durrett, Kayla Wainwright, Regina Love, Micah Shull and Gina Townsend.

We no longer accept comments on the MarketingExperiments blog, but we'd love to hear what you've learned about customer-first marketing. Send us a Letter to the Editor to share your story.