Hunter Boyle

Clarity trumps persuasion — and lifts conversions

June 30th, 2008

Our most recent free webinar included case studies and live optimization focused on subscription-path pages. But the underlying principle we covered is just as important to ecommerce, demand and lead generation, email — across all marketing communications, really.

The principle: Clarity trumps persuasion.

Sounds simple, right? Maybe even too elementary? Perhaps you’re thinking, “My CEO and six-figure marketing budget don’t need catchy maxims. Give me something I can use.”

Don’t be fooled. There’s a powerful idea hiding in those three little words. But it’s easy to miss because we’ve been trained to persuade. To sell the sizzle, not the steak.

6-25-08-clinic-screenshot.pngWe try to entice prospects into our sales funnels with peppy copy, splashy offers and incentives that don’t cost too much. Meanwhile, behind the curtain of our clever creative, we’re not concerned about connecting with people. We’re chasing sales numbers and revenue goals. So we ignore the fact that our prospects hate being pitched and sold to — just like us, when we’re in their shoes.

Problem is, that leads to web pages that make prospects wary and distrustful. Sites that make users jump through hoops. Transaction pages loaded with elements that create friction and anxiety in users’ minds.

Want to slash through all that on your site, and improve conversions? There are many ways to do that, but the foundation starts with building simple, straightforward pages and processes that match your visitors’ intentions. In other words, clarity trumps persuasion.

Click here to learn how to apply this principle and see how three sites used it to lift their conversion rates by 200%, 76% and 38%.

Categories: Clinic Notes, Internet Marketing Strategy, Lead Generation, Marketing Insights, Order Process, Practical Application, Site Design Tags: , , , , , ,

  1. July 17th, 2008 at 05:49 | #1

    I personnaly feel that there will always be people who will fall/purchase the sizzle, just like people who will always go for the authenticity…

    All that really varies are the percentages..which are based in my humble opinion on environmental factors..

  2. October 9th, 2008 at 12:16 | #2

    That is very true, if we aren’t clear on our goals, buyer’s remorse can also make us lose a lot of potential revenue.

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